PORTAL
BAM
AUTOMATION
PROCESSES
EXTERNAL
SYSTEMS
EAI
TRANSACTIONAL
SYSTEMS
CREATION
SYSTEMS
EXTENSIONS
ADMINISTRATION
PORTAL
BAM
AUTOMATION PROCESSES
TRANSACTIONAL SYSTEMS
CREATION SYSTEMS
EXTENSIONS
ADMINISTRATION
EXTERNAL SYSTEMS
EAI
VIRTUAL CLIENT SERVICES MANAGEMENT
MANAGEMENT REPORTS
REPORT DESIGNER
VIRTUAL CLIENT SERVICES INDICATORS
VIRTUAL CLIENT SERVICES PERFORMER